Managed IT Services Brisbane

Netier offers tailored IT managed services in Brisbane. We have a local helpdesk, consulting, onsite support and IT solutions for  business and not for profit organisations.

IT Managed Services

We understand the importance of providing value and proactive management to our clients at all stages of growth. Aligning IT services through strategic planning and easy to understand actionable reporting enables organisations to focus on what they do best. Every business should have a reliable and responsive IT partner that can adapt and support them as their technology needs change, ensuring they can remain competitive and deliver excellence to their customers.

IT Support Brisbane

Features of Netier’s Services

Netier offers comprehensive IT management and strategic consulting in Brisbane, tailored to empower small and mid-sized businesses. Our 24/7 support ensures reliable, top-tier IT solutions, allowing you to focus on expanding your business while we handle the technology.

  • 24/7 Service desk
  • Secure cloud management
  • Proactive maintenance
  • Application support
  • Network management
  • Managed Internet Services
  • Cyber security managed services
  • Remote IT Support
  • Information Security
  • Onsite IT support
  • Infrastructure and performance monitoring
  • Software and hardware procurement
  • Desktop and laptop support
  • Licence management
  • On Premises servers and Hybrid Cloud
  • Mobile device management
  • Managed cloud services

Why Netier offers the best IT Managed Services in Brisbane

Australian IT Helpdesk

Our Brisbane team is available around the clock to provide immediate support.

Flexible Contracting

Offering flexible plans that ensure the best value for every organisation.

Cyber Security Integration

We are ISO 27001 certified, ensuring your safety is always our priority.

Strategic Development

We work with clients to build strategic roadmaps and plans that maximise value.

Security-Cleared Staff

All our staff undergo thorough security clearances to ensure your utmost security.

Best Practice Processes

Our ITIL-aligned processes provide enterprise-level reliability across all organisations.

Customer Satisfaction Leadership

Achieving over 93% in customer satisfaction, we lead in service quality.

Proactive System Maintenance

We actively maintain your IT systems to prevent downtime and enhance reliability.

A Great Place to Work

We are not just a great place to work, but great people to work with.

Cloud Tango’s Top 50 MSPs Australia

As a proud Cloud Tango Top 50 Managed Service Provider in Australia, you always get the best from Netier. We are committed to delivering high quality IT services in Brisbane, ensuring our clients receive the highest level of support.

Giving back to our community

We support charities and non for profits, both with support and fundraising every month.

Industry-Specific IT Services in Brisbane

We understand that each sector has its own set of unique technology demands. By partnering with us, you gain a team of IT experts in Brisbane that understands your sector and delivers IT solutions that are efficient and secure. Let us take care of your IT needs, so you can concentrate on what you do best—growing your business and achieving your goals.

Netier works with organisations like yours

Our in-house Brisbane team is committed to helping you achieve your goals with customised IT strategies that boost efficiency, strengthen security, and foster growth at every stage.

Not for profit

Our community minded people invest in our community and offer discounted services to charities and not for profits.

Start ups

We are experienced working with businesses on their journey from founders to national companies.

Medium Business

We are your partner that works as hard as you do to deliver excellence and protect your business.

Large Business and Enterprise

We drive innovation and growth by working with boards and executive in national and global organisations.

Contact us today

Looking for reliable IT support in Brisbane? Netier is your go-to Managed Service Provider (MSP) in Brisbane, offering a wide range of IT services designed to meet the needs of local businesses. Contact us today!

Frequently asked questions

Yes. We established our Brisbane office in 2018, and it has grown yearly. Our approach has been to have members of every team within Netier located in our Fortitude Valley office, including helpdesk, on-site support, cyber security, engineering, projects, automation, and consulting. Our commitment to building a local team gives us a unique ability to understand and service Brisbane-based organisations. The team provides onsite IT support to the greater Brisbane area, including rural and remote onsite requirements.

Yes, We have local offices and staff throughout Australia. We provide onsite support to national and multinational companies with offices in Canberra, Sydney, Melbourne, Adelaide, Perth, and many regional areas.

Netier provides support to businesses and not-for-profit organisations that have internal IT departments and MSP services already in place, as well as those looking for the best IT support in Brisbane. We can audit your existing environment, provide strategic advice, take care of maintenance and compliance or provide you with a cyber security department working hand in hand with your current team or MSP.

The management of IT and Cyber security is an industry term that is used to differentiate between reactive and proactive IT and cyber security services. For our Brisbane clients, we take managed IT services to the top of an organisation by introducing strategy, governance, and cyber security to the traditional managed IT services offering. This provides the planning your business or organisation needs to maximise value from your investment in technology while informing leadership of trends in the technology and cyber security industry, allowing them to make decisions quickly and focus on their business.

We offer both IT Managed Services and Managed Cyber Security within Netier Brisbane. By integrating cyber security into our IT managed services, we ensure that any changes to your systems undergo a thorough cyber security review. In the event of an incident, our cyber security experts are immediately involved, ensuring no delay in accessing their knowledge. When designing new solutions or upgrading your technology, a cyber security expert is present to review plans and ensure everything we do is secure. This approach protects your business and gives you peace of mind, knowing you are in good hands.

We understand that IT problems like security breaches or data loss can’t wait, so we ALWAYS aim to respond swiftly. With our 24/7 Brisbane IT Support, you’re never left dealing with issues alone, no matter the time of day.

We provide both on-site and remote support in Brisbane, addressing everything from slow or unresponsive systems to network connectivity problems. Whether it’s a hardware failure or software compatibility issue, we’re here to resolve it quickly and efficiently.

Absolutely! As your business expands, we understand that your IT needs will evolve, and we're here to ensure that your technology keeps pace with your growth. We help you avoid common growing pains like outdated technology, insufficient IT infrastructure, and the challenges of integrating new systems into your existing operations.

Our services are designed to be both flexible and scalable, allowing us to adapt to your changing requirements without disruption. Whether you're adding new employees, opening additional locations, or expanding your service offerings, we’ll tailor our IT support to ensure that your infrastructure grows seamlessly alongside your business.

Location

Suite 1
36 Agnes Street
Fortitude Valley
QLD 4006